Returns & Exchanges

At Ergon Bike, we are committed to providing the perfect ergonomic fit for your ride. If you are not completely satisfied with your purchase, you may return your items within 30 days for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Place the unused items in their original packaging, ensuring all tags and instructional manuals are included to qualify for a refund.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned ergonomic components, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing